I just think this again illustrates that community is important and that every company always run the risk of pissing their community off. I guess the only strategy in this regard is to actually listen.
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Family man, seeker and learner. Revealing my inner-poet. 2X Founder: Conversio (acquired by Campaign Monitor) + WooCommerce (acquired by Automattic). Ex-Rockstar.
I just think this again illustrates that community is important and that every company always run the risk of pissing their community off. I guess the only strategy in this regard is to actually listen.